Get in touch
Contact
There is no ticket system and no chat widget. Three addresses, read by the people who built the thing you are writing about.
We aim to reply within two business days.
- support@vidome.app
Support
Your account, a render that failed, or something that is not behaving. If it is a render, send the project name and roughly when you started it — that is enough to find the job in the queue.
- privacy@vidome.app
Privacy
Access, correction, deletion, or any question about what we hold and how long we hold it for.
- copyright@vidome.app
Copyright
Infringement notices and counter-notices. Please read the copyright policy first — a notice missing the required details cannot be actioned, and we would rather not send it back to you.